Donation Refund Policy

 The Eden Foundation values highly their donors and supporters and in return our aim is to
provide the community the highest standard of service. Under UK charity law (The Charities
Act 2011) we are not obliged to refund donations other than in extenuating circumstances.
We understand that there are situations where the refund request will require further
consideration and we will endeavour to do so.

If you feel you are entitled to a refund and would like to discuss this matter further, please
email us at enquiries@theedenfoundation.org.uk and we will be happy to assist and
provide any further information in relation to the enquiry. Processing a refund request will
usually take between 7-10 working days. Any refunds granted will be done at the discretion
of The Eden Foundation.